How to: Confirm gRPC port communication

Relates to versions - 7.0.0+

This guide has been created to assist IT Administrators and End Users in confirming communication between Pitram Client Applications and Pitram Server services.

Overview:

Micromine Pitram requires open communication on numerous network ports to ensure events are transmitted between the Pitram Control Room/Mobile applications (Data Acquisition, Event Editor, Pitram Mobile) and the Pitram Application Server. Following the steps below will ensure free and open communication between the client applications and the Pitram application server.

Steps:

1.  From the Control Room PC (Or other remote device intending on connecting to server), Launch Windows PowerShell from the start menu.
   
   
   
   
2. Enter the following and press enter:
   
   

   Test-NetConnection -ComputerName "ComputerName" -Port "Port"

   Note: The "ComputerName" is the DNS Address or IP address of your Pitram Application Server, the "Port" is one of the following:
   

   Service	Port
   General Server Service	951
   Event Server Service	952
   Reference Data Service	953
   Business Model Service	954

   The must be entered without the double quotation.
   
   Example: If you wanted to test if ESS gRPC port (952) is reachable on IP: 192.168.0.191
   
   You would run: Test-NetConnection -ComputerName 192.168.0.191 -Port 952
   
   
   
   
3. The result of the Connection test is displayed at the bottom if the port is reachable it will result in: True
   
   
   
   Conversely, the result will be false if the port is unreachable.
   
   
   

If you are unable to connect, are unsure of server details or need further assistance, Micromine Support are on hand to provide further advice. Please don't hesitate to reach out for help using your preferred method.

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